Terms and Conditions
Web Hosting, Design & Development
This agreement is between ExactWEB Inc., ("ExactWEB") and the Customer
to provide Web Hosting on ExactWEB's network of shared servers. And web
design/development services. For payment, we accept Visa, MasterCard,
American Express and cash in Canadian and US funds. PRICEs MAY CHANGE
WITHOUT PRIOR NOTICE.
Billing
All hosting services are normally billed before domain transferring
or domain registration. Bills for partial periods are prorated to
1/2 months. For customers that exceed their monthly Traffic Allowance,
ExactWEB reserves the right to bill the customer an additional $10.00
per month for each 1,000 megabytes of data transfer. Please refer
to our pricing schedule for current rates. ExactWEB reserves the right
to change pricing within thirty (30) days notice. Pre-paid annual
contract rates are not affected until renewals take effect.
Domain Hosting
ExactWEB based on domain hosting service, and not IP hosting service
base. however, customer ask SSL or an extra IP address. The cost
is extra. price is refer webhosting page.
Network and Web Service
The Customer understands and agrees that ExactWEB will make every effort
to keep our network of servers running continuously. However, our
servers will, from time-to-time, be disconnected due to Servers
or routine maintenance, upgrades and other required events. In addition,
due to circumstances beyond our control, service may be periodically
interrupted. ExactWEB will make its best effort to keep all information
on our servers backed-up. However, the Customer assumes responsibility
for making separate back-ups of any information posted to our servers.
ExactWEB is not responsible for lost materials or information. ExactWEB shall
have no obligation to provide services to the extent and for the
period that ExactWEB is prevented from doing so by reason of any cause
beyond its reasonable control, including without limitation the
inability to use or the failure of any third party telecommunications
carrier. On the other hand, For keep web servers run properly. ExactWEB
reserved the rights to suspend website who is under attacking or
experiencing abnormal activity problems.
Security
ExactWEB will also make its best effort to maintain security on our
network of servers. However, the nature of the Web and the Internet
is not secure by default. The Customer assumes responsibility for
the appropriate use of security within the Customer's scripts and
directories. ASP, Php, Perl and CGI scripts. Our Shared Secure Servers
use the Secure Sockets Layer ("SSL") between a compatible web browser
and our servers. Information forwarded from our Secure Servers that
does not use SSL will not be as secure as using SSL. Client ask
SSL services is need extra charge for individual IP.
Content
The Customer assumes full responsibility for all content posted
to ExactWEB's servers on the Customer's behalf, including any trademark,
copyright, patent or other intellectual property submitted to ExactWEB
for either creative services and/or straight posting to our servers.
ExactWEB reserves the right to remove without notice any material which,
in its sole opinion, may result in a violation of intellectual property
rights of others or any other applicable Federal, Provincial, Common,
or International laws or regulations. ExactWEB does not tolerate e-mail
spamming or similar abuses of its network. The Customer will comply
with the current ExactWEB Acceptable Use Policy ("AUP"). Customer acknowledges
that the AUP may be amended by ExactWEB from time to time, and the Customer
agrees to be bound by such amendments. The Customer will adhere
to the laws of Ontario and Canada in using the services including
but not limited to those laws regarding:
- court ordered publication bans,
- restrictions on publishing, printing, distributing,
possessing, selling, advocating, promoting or exposing,
obscene material, child pornography, or hate propaganda
and Client understands that these situations could
generate criminal liability;
- restrictions on the use of trade-marks or trade
names;
- restrictions on the use of copyright work, including
without limitation, softwares;
- restrictions on defamation, libel, harm to reputation,
invasion of privacy, misuse or failure to protect
personal information, violation of secrecy, unfair
competition and other situations which could generate
civil liability; and vi) export and import restrictions.
The Customer will be solely responsible for any
and all items or statements transmitted, posted,
received or created through the Customer's account,
on ExactWEB's system or any other system, and their content,
even if transmitted, posted, received or created
by someone else, and the Customer agrees to indemnify
and hold ExactWEB, its directors, officers, employees,
agents, contractors and affiliates, harmless from
any loss, damage or liability which may result therefrom.
Services
ExactWEB PROVIDES SERVICES TO CUSTOMER ON AN "AS IS" BASIS. IN NO EVENT
SHALL ExactWEB, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS
OR AFFILIATES, BE LIABLE FOR ANY CLAIM FOR INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION: PUNITIVE,
EXEMPLARY, OR AGGRAVATED DAMAGES; DAMAGES FOR LOSS OF PROFITS OR
REVENUE; FAILURE TO REALIZE EXPECTED SAVINGS; LOSS OF USE OR LACK
OF AVAILABILITY OF CLIENT'S FACILITIES, INCLUDING ITS COMPUTER RESOURCES
AND ANY STORED DATA; AND CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIMS AGAINST CLIENT; EVEN IF ExactWEB HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO EVENT SHALL ExactWEB, ITS DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, CONTRACTORS OR AFFILIATES, BE LIABLE FOR ANY
CLAIM FOR DAMAGES, DIRECTLY OR INDIRECTLY RESULTING FROM THE USE
OF OR INABILITY TO USE THE SYSTEMS, NETWORKS OR TRANSMISSION/COMMUNICATION
FACILITIES OF THIRD PARTIES INCLUDING WITHOUT LIMITATION THE USE
BY ExactWEB OF TELECOMMUNICATIONS CARRIERS IN THE PROVISION OF THE SERVICES
HEREIN. IN ANY EVENT, ExactWEB'S MAXIMUM LIABILITY FOR ANY CLAIM WHATSOEVER,
AND CLIENT'S SOLE REMEDY, SHALL BE AN AWARD FOR DIRECT, PROVABLE
DAMAGES NOT TO EXCEED THE AMOUNT OF FEES PAID TO ExactWEB UNDER THIS
AGREEMENT DURING THE CURRENT TERM, INCLUDING WITHOUT LIMITATION
CLAIMS FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE.
THIS CLAUSE SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT. THE
SERVICES ARE NOT GUARANTEED AND ExactWEB GIVES NO REPRESENTATIONS, WARRANTIES
OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE SERVICE,
ACCESSIBILITY, PRIVACY OF FILES OR E-MAIL, SECURITY, MERCHANTABILITY,
QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING BY
STATUTE OR OTHERWISE, OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
THIS CLAUSE SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT.
This Agreement is governed by the laws of the
Province of Ontario and the federal laws of Canada.
The parties submit to the non-exclusive jurisdiction
of the Courts of Ontario. The Parties hereby expressly
exclude the application of the United Nations Convention
on Contracts for the International Sale of Goods
and the Sale of Goods Act (Ontario), as amended,
replaced or re-enacted from time to time. The Parties
have required that this agreement and all documents
relating thereto be drawn-up in English. Les parties
ont demandé que cette convention ainsi que tous les
documents qui s'y rattachent soient rédigés en anglais.
If any part of this Agreement is held to be unenforceable
or invalid, it will be severed from the rest of this
Agreement, which shall continue in full force and
effect. This Agreement and any schedules or other
documents referred to herein, constitutes the entire
agreement between the parties relating to the Services
and supersedes all prior written or oral agreements,
representations and other communications between
the parties, and shall enure to the benefit of and
be binding upon each of the Client and ExactWEB and their
respective successors and permitted assigns.
Cancellation of Services
ExactWEB and the Customer may cancel this agreement at will at any
time with thirty (30) days written notice. In the event that this
contract is cancelled by ExactWEB, the Customer will receive a pro-rated
refund of any unused portion of the billing period. Domain registration,
VeriSign, Thawte, and any Domain Transfer fee account set-up fees
are non-refundable. Customer acknowledges that these terms and conditions
are subject to change without notice. THE CUSTOMER'S CONTINUED USE
OF ExactWEB CONSTITUTES CUSTOMER ACCEPTANCE OF THESE AND ANY AND ALL
MODIFIED TERMS.
Acceptable Use Policy
ExactWEB Inc. maintains an "Acceptable Use Policy" (AUP) which
is updated from time to time. Conduct that violates this policy
includes, but is not limited to, the activities in the following
list, when such violations involve or utilize or are handled by
ExactWEB's network or servers.
- Use of accounts in such a way as would violate
ExactWEB's contracts with its service providers.
- Giving access to your account, through sharing
of passwords or otherwise, to any person other than
the assigned user or pre-authorized group users.
- Using the network to gain unauthorized access
to any computer system.
- Unauthorized attempts to circumvent data protection
schemes or uncover security loopholes. This includes
running programs that are designed to identify security
loopholes and/or decrypt intentionally secure data.
- Knowingly or recklessly performing an act that
will interfere with the normal operation of ExactWEB's
computers, peripherals, or network.
- Deliberately wasting/overloading ExactWEB's network/server
resources or those of any other system via ExactWEB.
- Initiating or propagating electronic chain letters.
- Inappropriate or unsolicited mass mailings or
talk requests such as multiple mailings to newsgroups,
mailing lists or individuals.
- Inappropriate posting of commercial or inflammatory
material to newsgroups not intended or inappropriate
for such postings.
- Forging communications to make them appear to
originate from another person.
- Attempting to monitor or tamper with another
user's electronic communications, or reading, copying,
changing or deleting another user's files or software
without the express agreement of the other user.
Every attempt will be made to resolve informally
minor infractions of this AUP. Depending on the
severity and likelihood of malintent of a violation
of the above, ExactWEB may at its sole discretion:
- Notify the individual user and/or corporate
point of contact with a warning.
- Disable, temporarily or otherwise, the specific
user's access.
- Notify the appropriate federal or provincial
authorities.